In reading an account last week about the closing of Chacer’s on Franklin Street,
I wondered (maybe feared is a better word) if I were hearing the tolling of John Donne’s bell across the city, and
where we might be when the tolling ended. And then I remembered a favorite
pick-me-up line from Stephen Kaggwa, whose a Ugandan
restaurateur now living in Minneapolis, Minnesota (pause) whose insight
encourages me more often than I’m comfortable counting.
“Try and fail,” he once offered, “but don’t fail to try.”
I’m considered a very trying person by
many whose opinions are highly regarded (mostly by themselves) and Kaggwa’s
larger point is spot-on, you cannot win if you do not play. We often fear
failure so much that we’d rather not even make an attempt (the difference
between a try and a triumph is usually the amount of ‘umph’) thus dooming
ourselves before we start.
Here in Norwich (and I suspect this is true across the
country and around the world) there’s often an undercurrent of dis and
mistrust between the governed and the government based on a near-genius
inability to openly and honestly speak to and with one another. We don’t listen
to understand but, rather, to reply and rebut.
We can build bridges or we can build walls, often from
the same materials-it depends on our intentions and perspectives. One of the
better tools we have is the City’s municipal
website. It’s both an example and a product of an effort by
people from across the community who had little more in common than a desire to
make a good idea a better tool in redesigning Norwich’s world-wide calling
card.
I enjoyed being a part of that group-even if I suspect
some of them had a little less enjoyment because of me, but the city’s website
is more than a gearhead’s delight. Its utility, from answering questions about paying
property taxes through maintaining calendars on both municipal meetings and
community events, is complemented by its capability (used to be potential, but
now its energy is being realized) to be a platform for conversations with and
between all of us, elected and the electorate.
I’ve been reading Mayor
Hinchey’s blog (disclaimer: I didn’t vote for her, but as was
the case with her predecessor (and those before him as well), I want her to
succeed because when she does, so, too, do we all). It’s a great way to get
unfiltered information, directly from the source at City Hall (so to speak) and
is a terrific use of technology and connectivity to create a more informed
public.
Her blog is still new and I won’t tell you she’s found
the keys to the universe in the engine of old boxcar, but she has made an excellent
start in her telling of The Story of Us. Her patience and perspective challenges
me to remember that when you don’t know where you’ll be in five years, you really don’t know where you are now.
-bill kenny
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